Overview of the Circulation Policy
Patrons will be offered a receipt listing the items' due dates when checking out new items. It is patrons' responsibility to return or renew materials on time. Patrons are responsible for notifying the library if they suspect any discrepancies in their accounts. Patrons cannot check out or renew materials if they have $10.00 or more in fees on their accounts.
- Adult and Young Adult Materials $.20/day
- Kindles $2.00/day
- Magazines $.20/day
- Children's Materials $.10/day
- Blue Dot Entertainment DVDs $1.50/day
- All other DVDs $1.00/day
The library requires that patrons must present a valid library card for all transactions except returns and bill payments. No other form of ID or facsimiles of the card (including smart phone apps) may be used. This restriction protects patrons' right to privacy and their accounts from misuse (i.e. irregular transactions.)
Patrons are allowed a one time exception to use their drivers' license to check out or renew items if they do not have their library cards with them. If the one time exception has already been used, staff can offer to hold the items aside for 24 hours if the patron wishes to return later with a library card. The library reserves the right to limit the number and type of items that can be held.
A library card is available free of charge to anyone who is able to show proof that they live in or own property in Franklin Township, work for the municipal government or own a business in Franklin (see "Library Card Master Chart" available at the Circulation Desk). A parent or legal guardian's signature and proof of residency are required to register a minor (age 17 and younger) for a library card. Minors must be present at the time of registration. The library requires all cardholders to provide a valid home or personal cell phone number.
All applicants need to apply for their library cards in person* and bring proof of residency in the form of:
A valid driver's license with a Franklin Township street address. If the driver's license has a PO Box for the address, the person must bring in proof of physical address such as: ownership deed with a Franklin Township address on it, PSE&G bill, telephone bill, tax bill or another bill with a current Franklin Township address. Bills cannot be more than 30 days old.
Another form of photo identification and one of the following: ownership deed with a Franklin Township address on it, PSE&G bill, telephone bill, tax bill or another bill with a current Franklin Township address. Bills cannot be more than 30 days old.
Applicants may show a lease as proof of address; however, they will only be granted privileges for a maximum one year, or until their lease expires, whichever comes first.
* Homebound applicants must receive special permission to register from the Head of Circulation.
Reciprocal borrowers may apply for privileges if they are in good standing with their home libraries. When a patron from another reciprocal library applies for a FTPL barcode, we must contact the home library to verify his/her status. If staff cannot reach the home library the patron must return when his or her home library is open. This process is repeated upon yearly renewals of borrowing privileges (see Reciprocal Agreement.)
Non-residents who do not qualify for free memberships may purchase library cards for a yearly fee of $50.00.
There is a $3.00 charge for replacement of a library card. If the card has been stolen or has been expired two years or more, there is no replacement charge.
Library cards must be periodically updated. At that time, patrons are required to show ID and proof of residency to renew borrowing privileges.
New library cards and replacement cards cannot be processed in the 15 minutes prior to closing.
In general, only the staff and the cardholder have access to information about a patron's library record. The New Jersey Statute 18A: 73-43.2 requires that library records that contain the names or other personally identifying details regarding the users of libraries are confidential and shall be disclosed only in very specific circumstances:
- The records are necessary for the proper operation of the library;
- Disclosure is requested by the user; or
- Disclosure is required pursuant to a subpoena issued by a court or court order.
Additionally, under the federal USA PATRIOT Act of 2001, disclosure of library records may be required when a search warrant or court order is presented to the library.
The parent(s) or legal guardian(s) of a child(ren) under 11 years of age is(are) entitled to information relating to the use of the minor child's card, as this is deemed as essential and necessary for the proper operation of the library. However, if a child (patron) is over 11 years of age, the library will not disclose information regarding the account with anyone other than that patron, unless that patron authorizes such disclosure.
When patrons telephone for information about items being held, titles will be given if the caller supplies the appropriate library card barcode number. Library staff may confirm that reserves are being held for a person who the caller names, but may not reveal the titles unless the caller provides the library card barcode number. A patron may pick up reserved items for others if he or she presents the other individual's library card.
When patrons telephone to renew items, the caller must supply the appropriate library card barcode number. In person, patrons may renew or check out items for others if he or she presents the other individual's library card.
User Groups allow card holders living at the same address to link their accounts and share limited access to one another’s accounts. Linked accounts can: display and remove hold requests, view checkouts, view bills, pay bills (in-person only), and check out available holds (in-person only).
Linked accounts cannot check out new charges, renew checked out charges or place holds to another member’s account unless they are in possession of that member’s library card. Linked accounts will share the delinquency status of the “worst-case” user who is included in the group. (Each linked account will be blocked if any member owes the library $10.00 or more in unpaid fees; however, only individual accounts owing $25.00 or more in unpaid fees risk being sent to collections.) Checkout limits are not applied to the group, but to individual accounts. (Each member must have video privileges in order to check out entertainment videos. Limits of one (1) blue dot per card, not per group, et cetera.) Holds on the same title can be placed by multiple group members; however, individual members cannot place multiple holds for the same title on their own account.
Card holders can request to add accounts to a user group by presenting the library card(s) to be linked at the Circulation Desk. All card holders do not need to be present in order to link their accounts. Applicants must be able to show proof that they are aged 18 or older in order to create a new user group.
Any card holder aged 11 and older can request to be added or removed from user group at anytime. Card holders aged 10 and younger will need parental consent to be removed from the group.
To borrow entertainment movies patrons must be a member of the Video Club. Individual membership can be purchased at the Circulation desk for a onetime, non-refundable fee of $10.00 by cardholders in good standing. Onetime membership fee is good for 60 years from date of purchase. Club membership is only available to patrons 18 years and older unless a parent or legal guardian gives consent. Parents/legal guardians must have a library card in good standing before membership can be purchased for a minor. Parents/legal guardians are responsible for video selections made by minors.
Patrons are responsible for immediately notifying the library if videos are damaged or otherwise not playable. Patrons are responsible for returning videos in complete and undamaged condition. Library policy requires that staff check the contents of all media before they can check items out to a patron and again before the item will be checked back in. If material is returned missing or replaced with non-library materials – it will remain on the patron’s account until the problem is resolved. Library staff will attempt to contact the patron for the return of the missing item.
There is no charge to borrow entertainment movies; however, loan periods are shorter and fines are higher for these materials. New Entertainment movies (a.k.a. Blue Dots) circulate for two days, cannot be renewed, and are fined $1.50 per item each day overdue. All other entertainment vides circulate for seven days, are eligible to be renewed one time, and are fined $1.00 per item each day overdue. (See below for detailed information on the library’s renewal policy.) Members may borrow a total of one Blue Dot and ten older entertainment videos at a time. Items must be checked in by a staff member before more videos can be borrowed.
Most materials -- with the exception of entertainment movies, new fiction, and Interlibrary Loans circulate for a period of three weeks. New Entertainment movies (a.k.a. Blue Dots) circulate for two days. Older Entertainment Movies circulate for seven days. New fiction and Interlibrary Loans circulate for 14 days. Reference materials, National Geographic magazine, all current issues of magazines, and newspapers do not circulate. Most materials in the Reference collection do not circulate; however, some specially marked items can circulate for three days.
Items with limits must be returned directly to the Circulation Desk if the patron wants to borrow more that same day.
- There is a limit of one Blue Dot and ten older entertainment movies per cardholder. Cardholders must have video privileges in order to check out these materials.
- Easy Readers (indicated by an “ER” above the call number) can only be borrowed ten at a time.
We suggest that patrons take only four books from a school reading list or homework assignment as a courtesy to others.
Staff may override a block to renew overdue items, but no additional materials may be checked out if accounts are blocked because of library fees.
Accompanying material must be checked out with the primary item; for example, a book with an accompanying CD-ROM. All items must be returned together. Neither will be checked in until primary and accompanying material are accounted for. If both the main item and accompanying material are barcoded then both must be checked out (and in) to the patron.
CD-ROMs must circulate together with their accompanying books. Librettos are optional if the patron wishes to borrow them.If material is returned missing or replaced with non-library materials -- it will remain on the patron’s account until the
problem is resolved. Library staff will attempt to contact the patron for the return of the missing item.
Library policy requires that staff check the contents of all media before they can check items out to a patron and again before the item will be checked back in. If material is returned missing or replaced with non-library materials it will remain on the patron’s account until the problem is resolved. Library staff will attempt to contact the patron for the return of the missing item.
Patrons must present the appropriate card in order to check out an item on hold. Holds can only be checked out to the account the item is on hold for.
Patrons may place holds on most items in our catalog. Patrons will be notified via phone or email when their item is available for pick-up, and will have three days from the date of notification (four days from when the item became available) to pick-up their holds. Patrons may request additional time if needed by calling the Circulation desk.
Patrons should call the Reference Desk for assistance if they need an on-shelf item pulled immediately. Otherwise, on-shelf requests will be pulled the following morning when the OnShelf Holds report is run.
Reservable materials include:
- All circulating Non-Fiction and Fiction books, EDVs and older entertainment videos.
- Circulating items listed as "At bindery," "Being acquired, "Being cataloged," "Being fixed/mended," "Checked out," or in "Reshelving."
Non-reservable locations include:
- Blue Dot entertainment movies
- Historical collection
- Interlibrary Loans (ILL)
- Magazines or periodicals
- Reference collection
Preference will be given to the patron who has the book in hand. If a patron brings an item to the counter that is on hold for another user staff will override the hold and allow the item to be checked out. The person on hold will be notified when the item is returned.
The library reserves the right to cancel an on-shelf (aka on-demand) hold if a patron fails to pick up the same requested item two times in a row, or if they fail to pick up three different requests in a row. Patrons are asked to wait 24 hours before placing an item on hold that they just returned -- the library reserves the right to cancel these holds.
Beginning January 2, 2015, the library will charge a $1.00 fee for each expired available hold request. Patrons wishing to avoid being charged this fee will need to cancel their hold request before the pickup date. Requests can be canceled online using the MY ACCOUNT feature available on our website or by calling the Circulation desk. Patrons may also request additional time to pick up their holds at no additional charge by calling the Circulation desk.
Most library materials can be renewed twice unless they are on reserve for another patron. New Fiction and regular Entertainment Videos may only be renewed once. Blue Dot (a.k.a. “new") entertainment videos are not eligible for renewal and cannot be placed on hold. Patrons wanting to renew an Interlibrary Loan will need to contact the Reference Desk for assistance with this special request.
Once the renewal limit has been reached, patrons may re-borrow the item if no one is on hold for it and their card is not blocked because of fees. If the item is on hold for another user, patrons will not be able to renew it. After returning the item, patrons may place it on hold to try borrowing it another time. Because Blue Dot entertainment videos are not eligible to be placed on hold by another user, they cannot be returned and immediately re-borrowed by the same user.
If a patron owes $10.00 or more in library fees, he/she will not be able to renew online or by using SAM. Please call the Circulation Desk for further assistance.
For eligible materials, renewal requests may be made online, in person or by calling the library. Patrons may call to speak with a Circulation staff member during library hours, or they can call SAM -- the library's automated circulation telephone system – available 24/7. SAM can be reached by calling 732-873-3985 or 732-873-3986. Renewals online or via SAM will require that patrons log on with their User ID and PIN. When calling to speak with a staff member, patrons can renew a single item by reading aloud the item's barcode or to renew multiple items by reading aloud their card number. Patrons are only allowed a onetime exception to renew by telephone without their library cards if they are able to verify for staff their full contact information. Renewals in person can be done using either the patron's library card or by scanning the individual items.
Overdue notices are sent to patrons as a courtesy. Failure to receive the notice does not absolve the patron of responsibility for paying overdue fees.
When library materials are one week overdue a notice is sent to the patron. A second reminder will be sent at three weeks overdue. The first and second notices can be sent by telephone or email depending on the patron’s notification preference. When an item becomes five weeks overdue, a final library notice is mailed.
Patrons are informed of overdue entertainment videos when they are four days late. A second notice is sent after seven days. When an item becomes five weeks overdue, a final library notice is mailed.
At eight weeks all overdue item(s) are assumed lost and the account is billed for replacement. A billing notice will be mailed stating the replacement cost of the item. If items are returned within a reasonable amount of time, patrons will only be billed for late fees.
At ten weeks overdue, the bill for assumed lost items may be sent to collections. See below for more detailed information regarding accounts referred to our collection agency.
At twelve weeks overdue, Family Blocks will be issued on accounts that qualify. See below for more information..
- Late fees for magazines are $0.20 per day up to a maximum of $4.00.
- Late fees for Children’s materials are $0.10 per day up to a maximum of $6.00
- Late fees for Adult and YA materials are $0.20 per day up to a maximum of $10.00
- Account will be blocked when patrons owe $10.00 or more in library fees.
If you think that you have received a notice or been billed in error, please contact the Circulation desk for assistance.
Lost or Damaged Materials
If patrons lose or damage any library materials they must pay the replacement cost. For most materials, this amount will reflect the original retail value. For older materials with no price listed in the system, staff will charge the standard out-of-print fee (see “Fee Schedule”.)
The patron can personally replace items that are from one of the adult collections. However, patrons should check with the library first before buying replacement copies. The replacement must be new and have the same ISBN as the lost or damaged item. The circulation department reserves the right to reject the replacement bought by the patron if it does not meet the library’s standards. Patrons who choose to pay by bringing in a replacement copy must also pay a $5.00 processing fee. Staff will manually bill the patron for this charge.
The library cannot accept replacement copies for items from the Children’s collections. Patrons must pay the replacement cost for these items.
Patrons only need to pay a processing fee if they bring in a replacement copy in lieu of paying the replacement cost. Accounts billed prior to January 2013 for lost or damaged items would have also been charged an additional $5.00 processing fee for each item. Staff will cancel that portion of these bills.
Refunds can be issued for lost and paid items if library staff finds the item on the library’s shelves within six months of payment. If a patron pays for items and later finds them at home, they are considered the property of the patron. The patron may keep such items or donate them back to the library.
The library reserves the right to block all household members if one member has overdue items or outstanding fines of $50 or more. Household members in good standing may borrow three books at a time, but they will not be allowed to borrow any media. Once our property is returned and fees paid in full, the Family Block can be removed.
Family Blocks are issued when items become 12 weeks overdue. Accounts are reviewed each summer.
Fees for lost or damaged items must be paid within 14 days. Fees for overdue fees must be paid within 60 days. Library users that owe the library $25.00 or more in unpaid fees will be reported to the library’s collection agency, Unique Management Services Inc. The agency will make several attempts to contact the patron before the reporting the debt to credit agencies.
For each account sent to Unique, the library will be billed $10.00. This fee must be paid by the user. The library is willing to work with users who return long overdue materials, but this portion of their bill is non-negotiable.
The library does not refund money collected for payment of fines or issue credits. The library will accept cash, check, money order or cashier's checks. The library cannot accept greater than a $20 bill or take payment by credit or debit cards.
Your Franklin Township Library Card can be used to obtain privileges at the following libraries:
** Indicates that you may borrow books only.
To register at a reciprocal library, you need to do so during our library hours so that your borrowing status can be verified with us.
It is best to return materials directly to the location from which they were borrowed. It can take one week for items to reach their owning libraries. Materials cannot be cleared from your account until they are received by the owning library. You may be charged late fees for materials not received on time.